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Terms and Conditions

Welcome to Youedux

Welcome to Youedux.com (from now on “Youedux”, “us”). This document constitutes the relationship between users  and Youedux and it is valid for all users who enroll and register regularly to  website www.youedux.com by setting up an account with a username and a password and entirely agrees with this document. The non-acceptance of this document, even in a single part of it, inhibits the final enrollment and the continuation of the relationship between you and youedux. We reserve the right to amend it through communication within the site and update where the date is stated. It is up to the teacher to make sure, through the vision of each update, to read any changes to the terms of use of the service. Any change will be at our sole discretion and will become valid only and exclusively after official communication within the site www.youedux.com. If, after viewing the update, you do not agree with the changes made in a single part of these changes, please do not use Youedux anymore.

This Agreement sets the relationship between user and Youedux in every aspect and contains information on how to settle any disputes within the portal www.youedux.com and disputes with Youedux, also limiting any lawsuits a user can intend against Youedux in the resolution of disputes. By accepting this agreement, you agree to accept unconditionally the fact that disputes relating to the services in use within the site must  be resolved through internal arbitration between internal user,  teacher  and youedux, as explained in ‘article “disputes”.

Who we are

www.youedux.com is a marketplace / website that connects users, companies, and any other entity legally recognized and used as a legal entity, (and from now on defined USERS) with teachers, including non-professional ones, for learning a foreign language, in the manner and timing, method and rate determined by the teachers. Youedux is not a language school , it is not an educational company and it does not organize and provide courses and language services either directly or indirectly. All the properties and rights of the content of the courses and/or sessions belong to teacher, as well as the method used during the sessions and / or the creation of products. Youedux is not involved, either directly or indirectly, or by third parties in the organization, management and creation of the services provided by teachers and is not responsible for the proper organization, management and / or content services.

Intellectual property

In compliance with the Italian laws, Youedux is the sole holder of all rights relating to your use of third parties and individuals registered to the portal www.youedux.com, trademark, patent, distinctive symbols, logos, graphics , intellectual property and copyright of the site www.youedux.com. Each external use must be approved directly  by Youedux without exceptions. It is strictly forbidden to copy, reproduce exactly or in a very similar way, transmit in any way,use for commercial purposes or any other purpose in opposition or violation of this Agreement, any content, sign, symbol, mark, logo within youedux .com. All rights are reserved and Youedux is the sole owner of all rights in www.youedux.com.

No part of this site may be copied, reproduced or transmitted in whole or in part outside www.youedux.com.

Users

This document is aimed at all those who access, register and create an account USER. We reserve the right to refuse, suspend or cancel an account if we discover abnormalities or legal restrictions, and reserves the right not to accept the creation of the account  if we discover abnormalities or crimes in the creation of the account. Any person who wants to access to Youedux services can do it without restrictions, always accepting and respecting in its entirety this document and all the rules within www.youedux.com, including guidelines ( How to use Youedux )

Ways to  become a user of www.youedux.com

To become a user of youedux.com and use all the services, you must create an account on the Website www.youedux.com accessing through the area REGISTER. The informations given must be true, accurate and complete and must be maintained for all the duration of the  account inside www.youedux.com. If you need or want to change some information in your account, the new information  must be always true, complete and accurate. It is strictly forbidden to use more accounts. Youedux can’t, in any way, get access to your password and log into your account without proper authorization from you, which may be made in writing via e-mail.

What Youedux offers

In compliance with this document, Youedux is a marketplace of language lessons and services used by the users enrolled and registered on the portal www.youedux.com. As  market place, Youedux provides to users the following services :

  1. a) an online platform for complete management of your user profile
  2. b) an “online shop” area where teachers can insert their lessons and courses for you, including charges for each lesson or course or service.
  3.  c) a list of all the teachers in Youedux, with their profiles , lessons, courses , rates and prices, curriculums, info about teaching methods . We guarantee , as much as possible, that all the informations about teachers are true and correct.
  4. d) a profile panel to manage service’s requests and planning of the use of such services and products
  5. e) a common area where all services , lessons or courses offered by the teacher can be seen
  6. f) a weekly calendar / schedule of all teachers totally upgradeable front-end made, for a real-time management of their availability to provide the services , lessons and courses and complete management of requests and purchases
  7. g) the complete management of all economic transactions you will do. e through the control panel MY ORDERS
  8. h) customer service 24/24 7/7 for help and assistance on how to use Youedux and any reports of any kind
  9. i) an online videoconferencing platform that you can use free to attend lessons and courses .

 

Commissions

In compliance with this document, user accepts without reservation or exception to deliver a commission of 1 Euro for each economic transaction he will do  ( “commissions” ). Registration and the creation of account are totally free, as well as the inclusion of the offers, packages, online courses and / or any content in your profile and those activities will never be submitted to commission and / or fee.  Please read the PAYMENTfor more details and / or information, including the informations in the “How to use Youedux” page. The commission will automatically be added to your economic transaction under the voice “Fee” .

Example 1 : teacher sells individual lesson at 10,00 euros . When a user buys a lesson , user will pay 11,00 Euros . If a user will buy 3 lessons at the same time, user will pay 31,00 Euros.

Example 2 : teacher sells a Group Course at 50,00 euros ( 20 lessons ) . When a user buys that Course, user will pay 51,00 Euros.

Why  commissions ?

Youedux perceives commissions for the management and the continued development and for the points a, b, c, d, e, f, g, h, of the paragraph WHAT YOUEDUXOFFERS , for marketing, and for keeping always very high the quality of the platform.

PAYMENTS

The user agrees to make payments trought our method of payments. The methods available so far are Paypal or any other Credit Card . Youedux guarantees that all economic transaction are safe and secure 100% . For any technicaly problem please refer to  payments@youedux.com  . Paypal commissions are already included in the rates and prices.

Agencies

Youedux is not representative of any agency, franchise or any third party. It is acting in the name and on their own in every case and in every situation and does not represent any third party.

RESTRICTIONS

The following behaviors are strictly forbidden:

Publish false or misleading informations :  Youedux absolutely does not tolerate the publication of any  false or fraudulent news or information by users. This  also includes the information that the user releases to Youedux during the registration and creation of profile.

Carry out sessions and / or sell services and products to Youedux users  outside www.Youedux.com. The transparency of the service must be, for usesrs, absolute. Therefore it is strictly forbidden to offer to attend or sell lessons or courses outside of Youedux. Teachers also are not allowed in any way to carry out sessions or lessons or courses outside of Youedux if they are doing lessons with Youedux users. And it is also strictly forbidden to route, in all possible ways (verbal, sms, mails, other communications services online and offline, online and offline advertising, any type of link that is not directly references to Youedux and all other forms of addressing directly not explicated in this Regulation ) the teachers to third parties operating outside of Youedux, as teachers or other providers online and live. If a user thinks or believes that he/she will not respect this rule, we advise you not to become a user in www.yoedux.com

Manage multiple accounts. It is strictly forbidden to have more than one account in Youedux or work with an account of a third party.

To promote other services.  It is forbidden, during sessions or services within youedux platform, to promote in every form, via, emails, messages, links, images, photos, videos, or any other form of direct and indirect services or products or to external providers and Youedux / or make teachers aware of other services or external providers .

– Propose methods of payment other than those within Youedux: It is strictly forbidden to suggest or invite in any form, direct or indirect, on their own or third parties,  the teachers registered in youedux and using internal youedux payment services  through forms and methods of payment other than those set by Youedux.

Bypassing or avoid Youedux commissions: It is strictly prohibited implementing any type of action created in order to circumvent the commission that youedux perceived by each service within Youedux platform.

Advertising within Youedux : it is strictly prohibited any form of advertising of other services or other companies within youedux in any way, directly or indirectly.

Violation of these restrictions will end in the immediate blocking of the account of user.

Legal relationship Youedux vs Users

Youedux is not involved in any way in the educational relationship, organizational and legal support from the teacher to  the user and does not directly manage the purchase by the user of the services offered by the teacher, regardless of the mode of service delivery and produced by the teacher. Users respond to all the information released on the website www.youedux, including personal data. Users disclaims any liability youedux for the accuracy or quality  about  any information or services produced or released by the teachers within the site. The user accepts without reservation that Youeduxis not a language school, a provider or an institution of learning and training and that it is not directly involved in the relationship user / teacher. User strive to act in fairness and common sense, not to engage or be involved  in any type of fraudulent action or seeking to denigrate the reputation and activities of youedux, both directly and indirectly, especially towards the users for which dispenses services or sells language products. The relationship of buying and selling services and products language is confined to the relationship user vs teacher. Youeduxsrl is not involved in any way in the process for the sale or negotiation on rates or prices of products and services that the teacher intends to sell or propose in the site www.youedux.com. Users exempt Youedux from any liability, direct or indirect, on the behavior of the user w hile using the service, including posts, messages, mailing content deemed inappropriate or offensive or detrimental to the reputation of the teacher. User can point to youedux any behavior it deems worthy of being reported. Youedux will settle the issue, if it discovers a violation of the Regulation on the user side, that could in any way damage or harm the user in any way. In any case, users can not ask money to Youedux as compensation for behavior which results inappropriate  or offensive or that violate in any way the Regulation. Youedux will be not, in any way, responsible for any conduct by you within the website www.youedux.com both during the use of a service, that during your stay in the site without using any service.  User verification is through the confirmation of a valid email address. If the teacher discovers abnormalities of any kind within a profile of a user who receives services or products provided by the teacher, the teacher itself has the right to report immediately any suspicious thing to our customer service that will conduct  the appropriate checks. The teacher agrees and is aware of not being employed or not having any employment relationship of any kind ( autonomous, occasional, home or atypical ) with youedux. c

Limitation of Liability

TO THE EXTENT THAT IS PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ANY YOUEDUX AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY OR, IN THE SAME WAY, FOR ANY DAMAGES OR LOST PROFITS, USE, FOR DATA OR OTHER INTANGIBLE LOSSES (EVEN IF YOUEDUX BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM YOUR USE OF OUR SERVICES AND CONTENT. IN NO EVENT YOUEDUX IS RESPONSIBLE FOR ANY LOSS OR INJURY ARISING FROM HACKING, TAMPERING OR OTHER SIMILAR CAUSES, UNAUTHORIZED ACCESS TO OR USE OF THE SERVICE OR YOUR ACCOUNT OR INFORMATION CONTAINED IN. TO THE EXTENT THAT IS PERMITTED BY APPLICABLE LAW, YOUEDUX SRL DOES NOT ASSUME RESPONSIBILITY  FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICE ; ERRORS OR NOT ACCURATE  CONTENT; UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND / OR ANY PERSONAL INFORMATION ; ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY; ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE CAUSED BY THE USE OF ANY CONTENT POSTED, INCLUDING THOSE MANDATES TRANSMITTED BY MAILS OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; AND / OR (7) USER DEFAMATORY, OFFENSIVE, HARMFUL CONTENT IN THEIR FORM OR ILLEGAL CONDUCT OF ANY THIRD PARTY.  THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. DISCLAIMERS, EXCLUSIONS AND LIMITATIONS OF LIABILITY REFER TO THIS AGREEMENT WILL NOT APPLY IF PROHIBITED BY APPLICABLE LAW.

Legal restrictions to the use of our service

Youedux does not permit, without exceptions, the use of the service side users for  the following subjects: a) persons who connects directly or indirectly from an internet connection in jails, prisons or inpatient clinics, psychiatric clinics or similar institutions, unless expressly authorized in writing and countersigned by the body or institution where you reside. This authorization will be evaluated by youeduxsrl that, at its sole discretion, will decide whether or not to admit the subject within www.youedux.com; b) people with proven mental illness or psychiatric illnesses diagnosed that do not allow the full capacity of understanding or wanting; c) persons with an ongoing criminal conviction of any kind still to be served in full, or subject to house arrest for a criminal conviction. If it was ascertained and verified a similar situation regarding the three points, youedux will immediately block the account, and reserves the right to take legal action for damages commensurate with the damage to the image and reputation of the subject caused .

LEGAL NOTICES

This contract may not be transferred, in any form, to third parties not involved in the youedux service. This Agreement shall be applied in accordance with the laws and legal provisions of Italy. The exclusive jurisdiction for any claim arising out of or relating to these terms and conditions of use of the Services Youedux are located in government offices and the Italian users accepts irrevocably to submit to the Italian jurisdiction for all shares for which we reserve the right to obtain injunctive or other equitable relief, in a court of competent jurisdiction, to prevent any action or threatened infringement, misappropriation or violation of our copyrights, trademarks, trade secrets, patents, copyrights or other intellectual property or property, as provided in this contract to the point INTELLECTUAL PROPERTY.

Arbitration

Saqo Srls  is a company which is based on fairness, transparency and common sense. We will try, if a dispute relates to some part of this contract, to settle the dispute within the relationship youedux vs users. After trying to settle the dispute internally , if this will be not possible, either party may resort to the legal form of an arbitration, as provided  by the Civil Procedure Code (Book IV, Title VIII, Art. 806 -840) in all its possible applications. In any case the users expressly agree to renounce any kind of class arbitration, including class action or any legal action brought by more than a single subject.

Notification procedures

If  the need to intent any kind of legal action will come up, including arbitration by either party, the notification shall be in writing through official email or letter directly to the person to whom it is to be notified. Any other methods used by one of the parties, shall be deemed null and void.

PRIVACY POLICY

Information about the article. 13 of the Privacy Code

Under Article 13 of the Code of Legislative Decree no. 196/2003, we give you the following information.

Aims of treatment

Data can be collected for one or more of the following purposes:

1) provide access to restricted areas of the Portal and portals / sites connected with the present and also for sending information of a commercial nature, news, updates and its subsidiaries and / or affiliates and / or Sponsor.

2) possible sale to third parties of such data, always aimed at creating email marketing campaigns and the sending of commercial communications by Youedux

3) perform the obligations laid down in laws or regulations;

4) contact management;

Processing methods

The data will be as follows:

1) data collection with single-opt, in a special database;

2) recording and processing on paper and / or magnetic;

3) organization of archives in a mostly automated, under the Technical Regulations regarding minimum security measures, Annex B of the Privacy Code.

Compulsory nature

All data are required.

The data collected may be disclosed to:

1) companies and firms to use direct mail or similar activities for internal use only to the site www.youedux.com

2) persons who are to have access to data, as by law or secondary legislation and / or Community.

Rights of

Pursuant to Article. 7 (Right to access personal data and other rights) of the Privacy Act, we announce that your rights regarding the processing of data are:

– To know, through free access to the existence of personal data that can affect you;

– Be informed of the nature and purpose of the processing

– Obtain from the controller, without delay:

– The confirmation of the existence of personal data about you, even if not yet recorded, and the intelligible communication of such data and their origin, and the logic and purpose on which the treatment is based; the request can be renewed, unless there are justified reasons, after not less than ninety days;

– The cancellation or blocking of data processed unlawfully, including data that need not be kept for the purposes for which the data were collected or subsequently processed;

– Updating, correction or, if interested, the integration of existing data;

– Wholly or in part for legitimate reasons the processing of personal information about you even to the scope of the collection;

– To exercise your rights under art. 7 of the Privacy Act or the deletion of data from the archive, simply contact us via one of the channels made available.

All data is protected through the use of antivirus, firewall and password protection means.

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